Terms of Use

Draft for review · Updated October 20, 2026

Website purpose

These Zip Refund-branded preparer websites provide general information about tax preparation services, office contacts, and potential client promotions. Each participating office provides its own office-specific information. Services and availability may vary.

Information is not individualized advice

Website content is general information, not individualized tax, legal, or financial advice. Contact the preparer for an assessment of your circumstances. No particular tax result, refund amount, eligibility determination, or filing outcome is promised.

Appointments and communications

Appointment requests made by email are inquiries only and are not confirmed until the office responds. Please do not send sensitive personal or tax documents through ordinary email. Use a secure method approved by the preparer.

Accuracy and availability

We aim to keep website information useful and current, but office details, service availability, and promotional offers may change. Please confirm important details directly with the office.

Links and outside services

The website may link to email applications, mapping services, or third-party websites. Those services have their own terms and privacy practices.

Promotions

All client appreciation promotions are subject to the separate Promotional Offer Terms and the specific certificate issuer's conditions.

Contact

For questions about office services or an appointment, use the contact details displayed on that office's website.

Before publication: confirm the correct contracting entities, jurisdiction-specific provisions, and whether additional legally required disclosures apply.