Promotional Offer Terms

Draft for review · Updated October 20, 2026

Some participating Zip Refund offices may offer complimentary dining, hotel, vacation, or cruise certificates as client appreciation promotions. Availability and the specific offer vary by office, date, and certificate program.

Complimentary certificate does not mean all expenses are covered

Recipients are responsible for applicable taxes on promotional gifts or certificates, as well as taxes and fees required to redeem travel and cruise certificates. Additional charges may apply, including booking, resort, port, gratuity, transportation, upgrades, or other expenses, depending on the certificate. Do not assume that travel, accommodations, dining, or a cruise is entirely free.

Taxes on gifts and promotional certificates

Recipients are responsible for any applicable taxes arising from the receipt, value, or redemption of a complimentary gift or promotional certificate, including any tax-reporting obligations that apply under federal, state, or local law. Whether a tax is owed depends on the circumstances and applicable law; not every promotional gift automatically creates an income tax liability. The recipient should consult a qualified tax professional about their individual situation.

Eligibility and availability

Certificates may be subject to eligibility criteria, quantity limits, participating locations, booking windows, expiration dates, blackout dates, occupancy restrictions, and availability. The certificate issuer's written terms govern redemption.

How to get the full terms

Before accepting or redeeming an offer, ask your participating preparer for the specific certificate's written terms, redemption instructions, total mandatory charges, and issuer contact information. Do not make travel arrangements based only on this website.

No guaranteed offer

Showing a promotional category on this website does not guarantee that any particular certificate is currently available or that every visitor qualifies.

Questions

Contact your participating Zip Refund office using the phone number or email address on its website.

Before publication: review each issuer's current certificate rules and confirm the promotion's eligibility, consideration requirements, advertised value, mandatory charges, expiration, and applicable state advertising or sweepstakes rules.